How can we help?

Most answers are already written. Start with the knowledge base or ask the assistant — if neither resolves it, open a ticket and a person will pick it up.

Ask the assistantInstant answers on enrollment, access, exams and renewals. Bottom-right of every page.

Open the assistant

Knowledge baseSearchable articles on the program, portal access, exams and billing.

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Open a ticketCourse access, exam scheduling, billing, licensing exceptions, complaints.

Open a ticket

Common requests, self-served

Five things support answers every week

I don't see CSLP 2026 in my portal.

Active designees get the update automatically — submit the access form and we'll fix it same day.

I need more time to finish the course.

Order a course extension ($450) from the enrollment page.

I need to retake the exam.

Order a retake ($150); you can restart at any time after.

My designation lapsed.

See the renewal page for your options by how late you are.

I need a licensing exception.

Request one through the support system — exceptions are reviewed case by case.

Build notes: embed the HappyFox ticket form here rather than linking off to csla.happyfox.com if HappyFox allows it — every off-site hop loses people. The bot goes site-wide, not just on this page. Confirm whether 855-826-2752 stays published.

Still stuck?

Open a ticket and a person picks it up. We answer during US business hours.

Open a ticket